Shipping & Returns
You may return most new, unopened items within 30 days of delivery for store credit. You are responsible for the shipping cost unless a result of our error (you received an incorrect or defective item, etc.). If the product was damaged or missing after delivery, contact the shipping company. If you return was part of free freight, and it put your order under the free shipping threshold, the shipping charge paid by us will be deducted from the return.
Close outs are final sales...no returns accepted
You should expect your store when your package arrived back to us
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We use UPS, FEDEX or the USPS depending on the shipping rates. APO is through the USPS. Orders are shipped within 24 hours (except weekends) and more often then not, same day.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. If we can get it to you faster for about the same price, we will automatically update your shipping.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.