How often do you ship?
We ship weekdays. Orders made by 10 am PST are usually shipped same day, others go our next day.
Who do you ship through?
Customers have the choice of carriers unless its Free Shipping. We use USPS, UPS, and FedX at this time. The rates are listed at checkout. For free shipping we compare carriers looking for the least expensive way for us to ship.
Free Freight Policy?
We offer free freight at $65 in the continental United States (the lower 48). Shipping is expensive, and outside the 48 states, it is even more expensive. Most of our suppliers have dropped their free freight policy which adds an addition 15-25% to our orders, and the shipping companies have also raised their rates and added surcharges as a result of the pandemic. We upped our rates because at the lower rate we were losing money.
What discounts do you offer?
We are not a discount store. We do offer 5% off for cash payment at our store in Everett, Wa. (1315 Hewitt Ave) and a rewards program for buyers (sign up to get points) where one can save from 5-20% on a one time shopping spree then the points reset until they build back again.
Why sell Puzzles?
I started puzzling when I was in elementary school, wow, that's a while back (my 50th class reunion if coming up). My grandmother was an avid puzzler as well as my mom. My sisters (i have 6) enjoyed our visits to their houses when we got older and send time putting pieces in the puzzle. My parents had framed a puzzle that hung in their entrance, a reminder we loved to put puzzles together. Great conversations, some agony, but a good family activity. I sell puzzles because I want people to be able to continue enjoying my lifetime pleasure around the puzzle table.
What's with the gifts and other items?
Got to make a living. LOL. I have grandkids, like to offer things kids oriented, I like coffee, so coffee cups, and a cup of coffee or hot chocolate is nice to drink while you are puzzling. The others, well, we want to be your gift stop while you are buying puzzles. We are expanding our game line, gift and toy line, with unique gifts, many only sold at our physical store due to size and weight. We want to be your go to place for yourself and gifts for others.